Terms & Conditions
Key Things to Know Before You Book
Here’s a quick overview of how our trips work:
Your booking is confirmed once we receive your deposit and send you a confirmation email.
The balance is due 60 days before departure.
You must have valid insurance (vehicle, breakdown, and travel) for the entire trip.
All drivers must follow local driving laws and behave responsibly — our trips are not races.
You can transfer your place to someone else up to 7 days before departure (fees apply).
Cancellation fees apply, depending on how close you are to the departure date.
If we make a major change, you can accept it, choose an alternative trip, or get a full refund.
Your booking is financially protected through ABTOT.
You’re responsible for passports, visas, and health requirements.
If something goes wrong, we’ll do everything reasonably possible to help.
For full details, please read the complete Terms & Conditions below.
🌍 Foot To The Floor – Booking Terms & Conditions (Customer‑Friendly Version)
Last updated: March 2026 Governing Law: England & Wales
Welcome to Foot To The Floor! We’re excited to have you join us on one of our road‑trip adventures. Before you book, please take a moment to read through the key information below. It explains how your booking works, what you can expect from us, and what we need from you to make your trip safe and enjoyable.
🚗 1. Who We Are
Foot To The Floor creates organised road‑trip packages across the UK and Europe. When you book with us, you’re entering into a contract with us for the services included in your chosen trip.
📝 2. Making a Booking
A booking is confirmed when:
You complete the booking form or contact us directly
You pay the required deposit (or full balance if the trip is close to departure)
We send you a written confirmation email
Please check your confirmation carefully and let us know straight away if anything looks incorrect.
💳 3. Payments
A deposit is required to secure your place.
The remaining balance is usually due 60 days before departure.
If the balance isn’t paid on time, we may have to cancel your booking.
All payment details will be clearly shown on your confirmation.
🧾 4. What’s Included in Your Trip
Each trip includes the services listed on the trip page and in your confirmation, such as:
Accommodation
Route planning
Navigation materials
Group activities (if applicable)
Anything not listed as included is your responsibility.
🛂 5. Documents You Must Bring
To join the trip, you must carry:
A valid full UK driving licence
Vehicle insurance documents
V5C or hire certificate
MOT certificate
Passport with at least 6 months’ validity
Travel insurance certificate
Any required visas or permits
We may ask to see these before or during the trip.
🛡️ 6. Insurance Requirements
You must have:
Motor insurance valid in all countries you’ll drive through
Breakdown cover including repatriation
Comprehensive travel insurance (including medical cover)
We strongly recommend arranging insurance as soon as you book.
🚘 7. Driver Responsibilities
All drivers must:
Be medically fit to drive
Follow all local driving laws
Never drive under the influence of alcohol or drugs
Drive safely and responsibly at all times
Any fines or penalties you receive are your responsibility.
🎉 8. Behaviour on the Trip
Our trips are relaxed, social and fun — but they’re not races or competitions. We expect all participants to behave respectfully towards others and follow local laws. Anyone acting dangerously or antisocially may be removed from the trip without refund.
🔄 9. Changing Your Booking
If you need to make changes:
We’ll do our best to help
Some changes may incur a small admin fee
You can transfer your place to someone else up to 7 days before departure (fees apply)
We’ll always tell you the cost before making any changes.
❌ 10. If You Need to Cancel
If you cancel, the following charges apply:
| Time Before Departure | Refund to Customer |
|---|---|
| More than 105 days | Full refund |
| 105–70 days | Loss of deposit only |
| 69–42 days | 50% of trip cost |
41-29 days | 25% of trip cost |
Less than 29 days | No refund |
If your insurance covers the reason for cancellation, you may be able to claim back some or all of these costs.
⚠️ 11. If We Need to Make Changes
Sometimes we may need to make changes to your trip.
Minor changes (e.g., similar accommodation) won’t affect your rights.
Significant changes (e.g., major itinerary changes) will give you options:
Accept the new arrangements
Choose an alternative trip
Receive a full refund
We’ll always let you know of any changes as soon as possible.
👥 12. Minimum Numbers & Operator Cancellation
We reserve the right to cancel a tour if fewer than five cars have booked onto the event. If we cancel for this reason, you will receive a full refund of all monies paid, and this will be our only liability to you.
🆘 13. Help During Your Trip
If you need help while travelling, we’ll do everything reasonably possible to support you — such as providing local contacts, guidance or assistance in emergencies. However, you must have suitable insurance to cover any costs that arise.
📸 14. Photography & Media
We may take photos or videos during the trip for promotional use. By joining the trip, you agree that we may use images of you in our marketing materials. You’re welcome to take your own photos and videos for personal use.
⚖️ 15. Our Liability
We’re responsible for providing your trip with reasonable care and skill. However, we’re not liable for:
Your own actions
Third‑party actions outside our control
Losses not caused by us
Business‑related losses
Services not included in your booking
Our liability for non‑injury claims is capped at three times the total trip price.
🌪️ 16. Force Majeure
We’re not responsible for events outside our control, such as:
Natural disasters
War or terrorism
Government restrictions
Severe weather
Industrial action
If such events affect your trip, we’ll do our best to help but can’t offer compensation.
🛡️ 17. Financial Protection (ABTOT)
Your booking is protected by ABTOT, which means:
Your money is safe if we become insolvent
You’ll be refunded if you haven’t travelled
You’ll be repatriated if you’re already abroad
Full details are provided in your booking confirmation.
🌍 18. Passports, Visas & Health
You’re responsible for:
Checking passport and visa requirements
Meeting any health requirements
Ensuring your driving licence is valid in all countries visited
We can offer general guidance, but it’s your responsibility to check the latest rules.
📝 19. Complaints
If something isn’t right during your trip, please tell us or the relevant supplier straight away so we can help. If you’re still unhappy, you can submit a written complaint within 28 days of returning home.
📄 20. Pre‑Contract Information (Required by Law)
Before you book, we’ll provide:
Full trip details
Total price and payment schedule
Cancellation and transfer rights
Minimum numbers (if applicable)
Insurance requirements
ABTOT protection details
Your key legal rights
This information forms part of your contract with us.
🔧 21. Changes to These Terms
We may update these Terms occasionally. The version in place at the time you travel will apply.
Have a question?
One of our team will be happy to help you with your enquiry.